Terms & condition

1. General

1.1 These Terms and Conditions govern the sale of all products and services offered through WWW.HIKMATREMEDIES.COM online platform.

1.2 By accessing our website, creating an account, or making a purchase, you agree to comply with these terms. 1.3 We reserve the right to change or update these Terms and Conditions at any time without prior notice. Your continued use of the website indicates your acceptance of any revised terms.


2. Product Information

2.1 Hikmat Remedies specializes in herbal health products that are made from natural ingredients.

2.2 We make every effort to ensure the accuracy of the product descriptions, images, pricing, and availability on our website. However, discrepancies or errors may occur, and we reserve the right to correct such errors.

2.3 Any health or wellness claims related to our products are based on traditional herbal practices. These claims have not been evaluated by regulatory authorities and are not intended to diagnose, treat, cure, or prevent any disease.

2.4 Always consult with a healthcare professional before using any herbal products, especially if you have pre-existing health conditions, are pregnant, or are taking other medications.


3. Online Orders

3.1 By placing an order on our website, you are making an offer to purchase products in accordance with these Terms and Conditions.

3.2 Orders are subject to acceptance by Hikmat Remedies .We reserve the right to refuse or cancel any order for any reason, including the unavailability of products, errors in product or pricing information, or suspected fraud.

3.3 Once your order is placed, you will receive an order confirmation via email. This does not constitute acceptance of your order; the acceptance occurs when the order has been shipped.


4. Pricing and Payment

4.1 All prices displayed on our website are in INR and include applicable taxes unless otherwise stated.

4.2 We reserve the right to adjust prices at any time without prior notice. The price you will be charged is the price displayed at the time of purchase.

4.3 Payments must be made in full at the time of purchase through the payment methods offered on the website, including credit card, debit card, or other third-party payment gateways.

4.4 If payment is unsuccessful or disputed, we reserve the right to cancel the order.


5. Shipping and Delivery

5.1 Orders will be shipped to the address provided during checkout. Hikmat Remedies is not responsible for incorrect or incomplete shipping information provided by the customer.

5.2 We offer shipping to State. Shipping times vary depending on the destination and selected shipping method.

5.3 Estimated delivery times are provided for reference only and are not guaranteed. Delays due to customs, carrier issues, or unforeseen circumstances are outside of our control.

5.4 Customers are responsible for any customs duties, taxes, or import fees applicable in their region.

5.5 For more details, please refer to our Shipping Policy.


6. Returns and Refunds

6.1 We want you to be satisfied with your purchase. If you receive a defective, damaged, or incorrect product, please contact us within 1-2 days of receiving your order to initiate a return.

6.2 Due to the nature of herbal products, we do not accept returns for opened or used items unless they are defective or incorrect.

6.3 Refunds will be processed once the returned item has been received and inspected. Please allow 15 business days for the refund to reflect on your account. Shipping costs are non-refundable.

6.4 To initiate a return or exchange, please contact our customer service team at [email protected].


7. User Accounts

7.1 To place an order, you may be required to create a user account on our website. You are responsible for maintaining the confidentiality of your account information and password.

7.2 You agree to provide accurate and current information when creating an account and updating your account details as necessary.

7.3 We reserve the right to suspend or terminate user accounts for any violation of these Terms and Conditions.


8. Intellectual Property

8.1 All content on our website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Hikmat Remedies and is protected by intellectual property laws.

8.2 You may not reproduce, distribute, or use any content from our website without our express written consent.


9. Privacy and Data Protection

9.1 Your privacy is important to us. We collect, use, and store your personal information in accordance with our Privacy Policy.

9.2 By using our website and making a purchase, you consent to the collection and use of your information as outlined in our Privacy Policy.


10. Limitation of Liability

10.1 Hikmat Remedies is not responsible for any direct, indirect, or consequential damages arising from the use or misuse of our products, including but not limited to allergic reactions or improper use.

10.2 We are not liable for any delays or failures in performance caused by circumstances beyond our control, including shipping delays, natural disasters, or internet outages.

10.3 Our total liability shall not exceed the purchase price of the product in question.


11. Governing Law and Disputes

11.1 These Terms and Conditions are governed by the laws of U.P. India.

11.2 Any disputes arising from the use of this website or purchases made through the website will be resolved in the courts of [Amroha 244221 U.P.].


12. Contact Information

For any questions or concerns regarding these Terms and Conditions, you can contact us at:

Email: [email protected] | [email protected]

Phone: 8587857080

Address: Amroha 244221 U.P.

By making a purchase on this website ( WWW.HIKMATREMEDIES.COM) you agree to comply with and be bound by these TermsĀ andĀ Condition