Shipping Policy

Effective Date: 01.09.2024 At Hikmat Remedies, we are committed to delivering your herbal health care products in a timely and reliable manner. The following Shipping Policy outlines the shipping process for online purchases from our website.

1. Shipping Destinations

1.1 We currently ship to the All state & country in India and Across the globe.

1.2 If your location is not listed, please contact our customer service at Contact Email to inquire about special shipping arrangements.


2. Processing Times

2.1 Orders are processed within [7] business days (Monday to Friday) after the order is placed. Orders placed on weekends or holidays will be processed the next business day.

2.2 Please note that processing times may be delayed during peak seasons, holidays, or due to unforeseen circumstances.


3. Shipping Methods and Costs

3.1 We offer the following shipping options:

Standard Shipping: Delivery within [7-10] business days.

Expedited Shipping: Delivery within [2-3] business days.

nternational Shipping: Delivery times vary based on location. 3.2 Shipping costs are calculated based on the shipping method chosen, delivery location, and the weight of your order. The shipping cost will be displayed at checkout before you complete your purchase.


4. Order Tracking

4.1 Once your order is shipped, you will receive an email confirmation with a tracking number and a link to track your package.

4.2 Please allow up to 24 hours for the tracking information to update.

4.3 If you do not receive a tracking confirmation, please contact us at

Email: [email protected] | [email protected]


5. Estimated Delivery Times

5.1 Domestic Shipping:

Standard Shipping: 7-10 business days.

Expedited Shipping: [2-3] business days.

5.2 International Shipping: Delivery times may vary depending on your country’s customs clearance process and shipping service. Estimated delivery time is between [30-45] business days.

5.3 Delays due to customs or other unexpected factors are beyond our control, and we cannot guarantee delivery times.


6. Customs, Duties, and Taxes (For International Orders)

6.1 International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

6.2 Hikmat Remedies is not responsible for any delays caused by customs or additional fees associated with international shipping.

6.3 Please check with your local customs office for more information on applicable duties and taxes.


7. Incorrect Shipping Information

7.1 It is the customer’s responsibility to provide accurate and complete shipping information at the time of purchase.

7.2 If an order is returned to us due to an incorrect or incomplete address, we will contact you to arrange re-shipment. Additional shipping fees may apply.

7.3 Hikmat Remedies is not responsible for lost packages due to incorrect shipping details provided by the customer.


8. Lost or Damaged Packages

8.1 While we ensure careful packaging, we are not responsible for packages lost or damaged during transit.

8.2 If your package arrives damaged, please contact us within 2-3 days of receiving the order with photos of the damaged packaging and product.

8.3 For lost packages, please allow 15 days past the estimated delivery date before contacting us to initiate a claim with the shipping carrier.


9. Undeliverable Packages

9.1 If a package is deemed undeliverable due to an incorrect address, failure to pick up the package, or refusal of delivery, the customer will be responsible for any return shipping costs and re-delivery fees.

9.2 Refunds for undeliverable packages will be processed once the package is returned to us, minus shipping fees.


10. Order Modifications and Cancellations

10.1 If you need to modify or cancel your order, please contact us as soon as possible at:

Email: [email protected] | [email protected]

10.2 We can only accommodate modifications or cancellations if the order has not yet been processed or shipped.


11. Contact Information

For questions or concerns regarding our Shipping Policy, please reach out to our customer service team at:

Email: [email protected] | [email protected]

Phone: 8587857080

Address: Hikmat Remedies Amroha 24421 U.P.

By placing an order through our website, you agree to the terms outlined in this Shipping Policy.